Promise

  • Ensure that you create a working environment that facilitates respect between all team members
  • Implement a diversity & inclusion policy
  • Support a team member on their wider life issues, if appropriate, and provide assistance where possible
  • Ensure that team members are well-rewarded for their work, considering a wide range of pay and benefits, communicated through a clear pay policy
  • Where tips are received have a clear policy for their distribution and keep deductions to an absolute minimum and only to cover costs
  • Identify training and development opportunities for team members at all levels, and promote these to your workforce along with provision of all necessary compliance training to keep our teams safe
  • Be open to flexible working where you can and offer a range of shift patterns with reasonable notice on changes
  • Produce and maintain a health & safety policy
  • Be aware of the mental health challenges associated with working in hospitality and minimise these
  • Enforce a policy of anti-harassment in the workplace